“This readable, often entertaining work will be valuable for anyone seeking to improve job performance. Sostrin offers a process for turning frustration and confusion into insights that can increase effectiveness.”
"Pulling from his own corporate clientele cases, Sostrin proposes a four-step model of signposts and plenty of get-out-your-pencils exercises to guide you to “breakthrough performance.”
"The book provides research-driven insights, diagnostic tools, and stories of employees and leaders who have managed to turn their greatest challenges at work into opportunities for breakthrough performance…"
“This book is kind of like a couples therapist for managers and employees…It’s time to find a mutual agenda!”
“This is the book I was looking for when I was developing a training program for new managers last year. I wanted to give them something valuable—something that had tools and ideas that really worked…”