Leadership coach and consultant.
Clearly, change matters. However, when the only day-to-day constant is change, it can be difficult to sustain focus and forward progress on true organizational priorities. If change fatigue sets in, our teams can experience reduced morale and important client services and projects can stall. The good news is that a climate of change is also […]
There is nothing wrong with solving problems! When the supply room catches on fire, you want to put it out quickly and effectively. Forget the organization chart, whoever is closest to the extinguisher, grab it! Problem solved, and then life moves on. But when the supply room keeps on catching fire day after day, your […]
It’s 9:15 am and you are just getting into the rhythm of your day. The phone rings, and on the other end of the line one of your colleagues unexpectedly asks you to attend a meeting that starts in just 45 minutes. Although you respect this colleague and ideally would like to support her, you […]
As a candidate you are only as desirable as the potential you project during the interview process. Because this first impression is truly the definitive factor that determines whether you will or will not receive the job offer, there is (understandably) significant pressure on job seekers to show off their potential without over-doing it. In […]
“Pay yourself first.” That’s wise advice not only when it comes to personal finance but is also a good mantra to keep in mind at work, says business consultant and author Jesse Sostrin. While employees cannot expect every aspect of their job to be rewarding, they can find opportunities at work to invest in their […]
One of the most significant competitive advantages for organizations in the twenty-first century is a workforce that has the capacity to identify unwanted individual, team, and organizational patterns of communication and interaction and re-make them into something that better aligns with their true values, priorities, and desired performance outcomes. Implementing the concepts and tools of […]
A pattern profile is a simple way of focusing on the core issue(s) involved in unwanted patterns of communication and interaction. It includes a snapshot of the challenge, related episodes, and potential alternative episodes required to re-make the unwanted pattern into something better. Here are two common patterns that show up in the world of […]
The quality of your working life and the outcomes you experience are a reflection of the patterns of communication and interaction that you engage in throughout the day. If you want to know whether your stress level is rising or falling, check your patterns. If you want to know whether your working relationships are solid […]
Patterns of communication are simply structured, ongoing interactions. When two colleagues work together over a period of time, they establish habits in the way they communicate and interact; these habits form their pattern. Patterns—unwanted or preferred—are made from specific episodes and the turns that give them their structure. Turns—fragmented or aligned—are the transitional exchanges within […]
A white elephant is a rare white or light-gray Asian elephant that is revered in parts of Southeast Asia and India. In Siam (present-day Thailand) there are stories about the ancient practice whereby kings gave white elephants as gifts to members of the royal court. When a king wanted to reward a loyal subject and […]