Interview Like a Rock Star

As a candidate you are only as desirable as the potential you project during the interview process. Because this first impression is truly the definitive factor that determines whether you will or will not receive the job offer, there is (understandably) significant pressure on job seekers to show off their potential without over-doing it. In […]

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Communication Perspective = Competitive Advantage

One of the most significant competitive advantages for organizations in the twenty-first century is a workforce that has the capacity to identify unwanted individual, team, and organizational patterns of communication and interaction and re-make them into something that better aligns with their true values, priorities, and desired performance outcomes. Implementing the concepts and tools of […]

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Spotting Patterns of Communication

A pattern profile is a simple way of focusing on the core issue(s) involved in unwanted patterns of communication and interaction. It includes a snapshot of the challenge, related episodes, and potential alternative episodes required to re-make the unwanted pattern into something better. Here are two common patterns that show up in the world of […]

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Your Communication Is Your Working Life

The quality of your working life and the outcomes you experience are a reflection of the patterns of communication and interaction that you engage in throughout the day. If you want to know whether your stress level is rising or falling, check your patterns. If you want to know whether your working relationships are solid […]

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The Design of Communication

Patterns of communication are simply structured, ongoing interactions. When two colleagues work together over a period of time, they establish habits in the way they communicate and interact; these habits form their pattern. Patterns—unwanted or preferred—are made from specific episodes and the turns that give them their structure. Turns—fragmented or aligned—are the transitional exchanges within […]

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The Chemistry of Communication

A white elephant is a rare white or light-gray Asian elephant that is revered in parts of Southeast Asia and India. In Siam (present-day Thailand) there are stories about the ancient practice whereby kings gave white elephants as gifts to members of the royal court. When a king wanted to reward a loyal subject and […]

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