Don’t Let Unfinished Business Ruin Your Work


When the demands you face outpace the resources you have to address them, you’ll end up negotiating with yourself about which of your many fires you should put out, even as you painfully neglect the others. I call this set of imperfect choices the manager’s dilemma because it is truly a no-win situation, without an […]

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Using a “Commitment Device” for Professional Development

Flying books

Do you have the guilty feeling that you should be reading more books, networking with successful peers, or attending webinars and workshops to keep your professional focus tight…while the truth is that there is just no time or energy for it? You are not alone in the struggle with this immovable contradiction. When it comes […]

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Strategies for Climbing the Career Ladder


Local Job Network Interview Series Moving Up the Ladder – Transcending Your Job Description by Jesse Sostrin and Tim Muma  Wednesday, March 05, 2014 In a hypercompetitive job market, even successful people often look over their shoulders for the “next great person” who could take their job. Thus, individuals need to ensure they make themselves […]

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Communication Is the DNA of Organizational Life


Beginning in 1990, a collaborative effort to map the entire human genome began. The project was finally completed in 2003 and for the first time the 20,000—25,000 genes in human DNA were identified. The sequences of the three billion chemical base pairs were determined and the information was stored in electronic databases for analysis, study, […]

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Transforming Communication into Competitive Advantage


The term “competitive advantage” refers to factors that can be leveraged to stand out, get ahead, and win in a given pursuit. In business, competitive advantage matters significantly when you are operating in a climate of hyper-competition with ever-increasing costs of doing business. Knowing and using your competitive advantage wisely in the marketplace can make […]

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No Shortcuts to Effective Communication

The thing about shortcuts is that there are no short cuts to effective communication. Despite the prevalence of three-step processes to get difficult conversations right, listen better, persuade others, etc. it takes a deeper level of focus and effort to shift unwanted patterns of communication. However, re-making communication at work can have dramatic effects on […]

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Stop Trying to “Improve” Communication, You Have to Re-Make It

Many have tried and just as many have failed. Well-meaning and highly skilled supervisors, trainers, executive coaches, management consultants, and human resources professionals have all accepted the challenge of “improving” communication within their teams. For those of us who have had the wonderful experience of attending a communication skills workshop of some kind, only to […]

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